Trex doesn't stand behind warranty We built a deck out of Trex Brasilia about 5 years ago and it has faded terribly. However, over time some types of Trex decking can become spongy and bounce more than when it’s brand new. Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. Net income for the nine months of 2020 totaled $132 million, or $1.14 per diluted share, up 21.1% and 22.6%, respectively, compared to net income of $109 million, or $0.93 per diluted share, for the nine months of 2019. Trex is engineered to endure decades of foul weather and foot traffic …with the warranty coverage to prove it. One of the biggest problems with older Trex decking is color fading. They offer to send a cleaning kit. If a stain occurs and can’t be cleaned the only remedy is replacing the entire board. My old wooden deck was painted and lasted 30 years. Trex Residential Products net sales increased 20% to $218 million with Trex Commercial Products contributing $13 million to net sales. Although many homeowners still have older style decking. We contacted Trex, got the runaround. Replacing severely damaged boards seems to be the only remedy. Use care when selecting fasteners so they do not cause any issues with the Trex RainEscape system. 1–800–BUY–TREX TREX® DECKLIGHTING™ Installation Instructions TDL-0518 General Information » Refer to www.trex.com for instructional videos on how to install Trex DeckLighting. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. For full year 2020, we expect incremental gross margin to be at the low end of the 45% to 50% range, excluding the warranty charge, and reflecting COVID-19 related expenses, inflation and logistics costs associated with startup expenses as we approach our Virginia facility coming online. In fact that’s true of just about anything you buy. And by constant cleaning we mean more than just a simple sweeping or spraying with a hose. It’s worth the money to avoid costly problems in the future. We expect SG&A as a percentage of net sales to improve by approximately 150 basis points for the full year compared to the prior year, driven by reduced brand spend and lower travel and entertainment costs. Increasingly, the 95% recycled content in Trex Residential decking products plays an appealing and valuable role in consumer buying decisions. Claim Process. But it certainly shows up and when it does the deck can become unusable. The accounts of issues are repeated with a frightening regularity and sameness throughout the threads of complaints. For our early generation composite decking (Trex Accents, Trex Origins, Trex Brasilia, Trex Profiles or Trex Contours), Trex does not recommend the use of a power washer. The power of the outdoors has met its match. Trex refuses to stand by its warranty and will find any excuse possible to not replace their product. Removing leaves and debris with a broom or leaf blower frequently is the best preventive measure. SG&A was $28 million, or 12.1% of net sales, compared to $27.4 million, or 14.1% of net sales, in the prior period. The whole deck has tripping hazzards. Typically if you install Trex decking on a 45 degree angle you need 12″ o.c. Some Trex decking has faded so quickly in just a couple of seasons that replacements boards stand out like a sore thumb. Trex review from Winchester, Virginia rated 2.6/5.0 with Images: Just curious to see if anyone has had issues with Trex Fascia boards. You’ll pay more for the installation going with a pro, but it is worth it. SG&A was $92 million, or 14% of net sales, compared to $93 million, or 16.1% of net sales, in the prior period. Stocked in more than 5,500 retail locations worldwide, Trex outdoor living products offer a wide range of style options with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. The blogs are full of people with same complaints. Something as simple as leaves or branches sitting on a Trex deck can stain. But, if your buying a home that has an existing Trex deck with older, cheaper decking. Also, Trex is a leading national provider of custom-engineered railing and staging systems for the commercial and multi-family market, including performing arts venues and sports stadiums. Blackening like this happens more in dark areas that don’t get much sun. A: Yes, Trex RainEscape is warranted to last for 20 years from the date of purchase. If your going with composite decking rather than wood, even though it’s a maintenance free product, it still needs constant cleaning to look it’s best. For those who cannot listen to the live broadcast, an audio replay of the conference call will be available on the Trex website for 30 days. Every material in the construction trade can have a bad manufacturing run. Skimp on any of these 3 issues and you could have problems down the road. Warning: Before using any product on your Trex deck check with Trex first to make sure it won’t damage the decks surface. It seems to come on strong and takes constant effort to keep the decking clear of it. Trex has absolutely had problems in the past but their constantly trying to improve and perfect their decking products. I have scrubbed on knees, power washed the deck three times and followed the customer service step by step instructions with no success. Improper installation will void the warranty in most cases so make sure if a problem occurs it’s the product that’s the problem and not the installer. How much however is uncertain. Trex Warranty Claims Information. December 31, 2019, respectively, View source version on businesswire.com: https://www.businesswire.com/news/home/20201102005862/en/, Dennis C. SchemmVice President and CFO It looked beautiful! Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. Chalk lines are typically used in construction to mark straight lines. All the nails are the same so the space will be even. Any chalk lines and other marks that do not dust off will be permanent, but may be lightened with acetone, which is available in the paint department of any hardware store. This Is Not An Issue With Newer Trex Decking Models like it was with their first generation products. Decomposed first generation Trex decking. Net income for the 2020 third quarter was $43 million, or $0.37 per diluted share, representing increases of 2% and 3%, respectively, from net income of $42 million, or $0.36 per diluted share, in the 2019 third quarter. Hire a certified Trex pro or a builder with experience installing Trex brand products. A live webcast of the conference call will be available in the Investor Relations section of the Trex Company website at 3Q20 Earnings Webcast. Three new production lines in Nevada are operational and the initial production lines at our new Virginia facility will begin start up in the first quarter of 2021, with additional production ramping through the second quarter. the warranty for the dimmer, timer and transformer for both shall be three (3) years, and the term of the warranty for the motion controller for both shall be one (1) year, in each case provided that a Trex transformer is used (with no warranty on any components if a Trex transformer is not used), and any other parts or accessories Dirt clings to composite decking more so than wood and it stands out a lot more too. Troubleshooting Trex Decking. This is where Trex hidden deck fasteners come into play. 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