A staggering 93% of reviews for Axa⦠A staggering 93% of reviews for Axa Travel Insurance are bad- fact. 10 months on and still not settled my burglary claim !! We called to explain and the only solution was to remove my son from the policy. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Terrible. Discount for been second policy in the household. It pays to spend a few moments to obtain a quote. Check out what 4,462 people have written so far, and share your own experience. Appalling service and response (took 4 days for someone to attend a leak!). Itâs 11months since my car was crashed into they havenât resolved my claim. So, the take the word of a weather app over actual photographic evidence. Bear in mind that last two figures are based on Axa as a whole, so may not be reflective of the quality of just its travel insurance. Your Travel Insurance Reviews (11) Sort by: Most recent . But you might wonder which company you should choose. 3 0. AXA business insurance customer reviews. All rights reserved. Check out what 4,469 people have written so far, and share your own experience. 3 0. Check out what 3,870 people have written so far, and share your own experience. It was clear they were out of their depth with dealing with this matter.Remaining calm I made it clear again that I needed to speak to a member of bereavement team.When I managed to get through, I reiterated the same information as I had done to the two previous individuals and the call finally came to a close. If there was an option to leave a 0 I’d leave a 0. If applicable, you'll also need a police reference number and details of any witnesses and the third party. Do you agree with AXA España's TrustScore? It was on the morning of 27 August 2020 that a brick fell off a lorry and hit my windscreen but it still has not been replaced under my insurance policy with AXA.I made a claim and requested OEM Glass as my car has quite a specific windscreen and having a non-standard one would put off potential buyers.AXA refused my request on the basis that the small print in their policy allows them to choose and in my case they said NO.Despite various emails and telephone calls (all of which get passed to their preferred provider AutoGlass) and me pointing out all the flaws within their arguements I am still no closer to getting the matter resolved.They even had the decency to respond to any of my communications or complaints but simply pass the matter to AutoGlass who despite promises to call me back have done nothing to resolve matters. 123.ie sell insurance under the name 123GO for younger drivers. So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. This is in comparison to several other insurers in the past. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. Swiftcover is part of the AXA group, which also includes the insurance brand AXA, and its car insurance policy is underwritten by AXA Insurance UK plc. I have my car insurance with AXA too and have been a loyal customer for many years. So any future purchasers can truly understand the gravity of my advice to steer clear of this company. He is now in hospital having contracted Covid, MRSA and several other issues and this company is yet to do anything to help They do not return calls. Ben je het eens met de TrustScore van AXA? At AXA we work hard to provide the best service possible to our customers. There are 352 customers that AXA Insurance, rating them as bad. One day, i called 4 times in an hour only for the reps to stay silent on the other end then hang up the line. I called AXA to see if they could match that offer and got a message saying , if your calling to see if you get your renewal quote cheaper hang up. Write a review. Do you agree with AXAâs 4-star rating? Easy to set up online. This was after the family police liaison officer had taken the time to call AXA on my behalf to begin the arrangements. The response to my complaints have been, "we are so busy, we will address this starting in Jan 2021".... Charming! Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. A staggering 93% of reviews for Axa⦠A staggering 93% of reviews for Axa Travel Insurance are bad- fact. The attending plumber (sub-contracted) clearly was briefed to do little/nothing to assist (despite the £1000 parts and labour promise). Easy online to get a quote and confirm insurance, also good price but will it rocket upwards on renewal? To measure our success, we have partnered with Feefo that operates independently of AXA. This means now I’m paying £27.70 cheaper now for my car insurance. Bizarre. Don't take my word for it, just read every other comment here. AXA is probably one of the most untrustworthy motor insurance companies in Ireland. You can also write your Axa travel insurance review too! How many stars would you give AXA UK? Visit this website axa.es. 1 3. God know's how they got their defacto rating as their service is awful. So when AXA gave me a renewal quote of £528.78 single payment or monthly payments of £55.30 which is £608.30 a year to insure a 2011 Peugeot 3008, 1.6HDI which I only cover around 4000 miles a year.I knew I would have to look for a better quote. Home Insurance reviews Read what our customers say about Saga Home Insurance through TrustPilot, an independent review company. Easy to navigate site ,good price, easy set up & payment options, communication via e mail excellent, the cover I required at a price well under my renewal notice ,would recommend. I have been told by Trustpilot to remove this man’s name from my review at the request of AXA. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. Every deadline passing by with no action.It has got so bad that I will be referring the matter to the FCA, Insurance Ombudsman and Trading Standards.DO NOT RENEW YOUR CAR INSURANCE OR TAKE OUR INSURANCE WITH AXA. Steer Well Clear of this Company at all costs. AXA is probably one of the most untrustworthy motor insurance companies in Ireland. Had the absolute worst experience with AXA insurance. I found Hastings Direct. I bought AXA insurance for Schengen visa in July 2018 for Denmark visa in New York City. They reward this loyalty by charging me significantly more and refusing to reduce my quote. Paying monthly I alway do use. Axa car insurance reviews on Smart Money People come from drivers like you! I could not achieve this with the last £255 of the villa hire and so I claimed with ATA. 5 4. Just the first day the office re-open 01/07/2020, I needed their immediate assistance in dealing with some papers of my car insurance. Halifax Reward Travel Insurance through Axa Assistance. Would not use this Insurance Company again. Ik betaalde 59,40 euro voor de verzekering en 317 pond voor herstelling van 1 lekke band ! It was easy to arrange and, after sending proof of no claims bonus, is now in place. We understand that they will not pay for any pre-existing condition, but 4 of the claims were to do with new conditions. 2.0. axa.es. COVID-19 lies, what I mean is the totally unnecessary excuse for poor customer service because of COVID , we have been i this situation for months so the customer service should be more or less back to normal as I found very poor when I tried to log an accident only to be told eventually it would be better to ring back later or in the week, why?? Absolutely awful. The AA and RSA Insurance Group have been named as the worst insurance providers for handling car and home insurance claims respectively, according to a new survey. Axa Car Insurance - Bad service when you need to make a claim. WORST EVER!! Check out what 4,458 people have written so far, and share your own experience. They void my insurance on the spot and told me to get insurance elsewhere. Drop your Renewal Quotes AXA otherwise you will loose all loyal customers. it was so easy to get our quote from you and easy to sign up with you thanks, I was sent my policy details by email,I don't have a printer so I have to keep the email in case I have an accident.It's much better to have it sent to me in paper form. However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. Iâve been a customer with them for a few years and just got shafted by Axa. Axa car insurance reviews on Smart Money People come from drivers like you! YOU WILL REGRET IT! Do you agree with AXAâs 4-star rating? My home insurance renewal quote is 30% higher than last year despite having made no claims. Very helpful and so easy to get setup, having been covered by their car insurance for several years in the past I am glad to have returned to them. There are 352 customers that AXA Insurance, rating them as bad. !. Avoid at all costs. 5 4. AXA er Topmålet af dårlig service HOLD DA OP - topmålet af dårlig service !! Read 19 customer reviews of the SAGA Health Insurance & compare with other Health Insurance at Review Centre. Reviews AXA Home Insurance. In theory this is "to help the driver improve their driving" I purchased 12 months insurance for my son. | Read 121-140 Reviews out of 4,462 | Read 21-40 Reviews out of 2,428 On similar platform Feefo, AXAâs business insurance has 4.6 out of 5 stars, based on more than 2,500 reviews. Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. To make a claim with Axa car insurance, call 0330 024 1305. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. Never again. © 2021 Trustpilot A/S. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it happened. 2 0. 1,8. www.axahirecarcl aims.com. When I took out the policy I used what I thought was a reputable insurance provider - AXA - to ensure if anything went wrong I was safe in the knowledge that my daughter was covered. Expert reviews of Axa travel insurance. Your experience matters. The first three individuals I spoke with had no training of how to handle a call such as this. Axa Car Insurance - Bad service when you need to make a claim. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of âAverageâ (based on more than 2,500 reviews). | Read 301-320 Reviews out of 4,458 After having made the call, the police officer ensured me this would be the case.When I made the call, I was put through to four separate individuals over the course of this call. Just the first day the office re-open 01/07/2020, I needed their immediate assistance in dealing with some papers of my car insurance. Don't take my word for it, just read every other comment here. I took insurance out for my teenage daughter to go on holiday with some family members in March and as has happened to many, the trip was cancelled due to COVID19. Will definitely be escalating to the ombudsman once Axa inevitably ignore my complaint for 8 weeks.. 4 4. Det danske kontor er decideret ubehøvlet i deres behandling af kunder, de afviser ethvert kendskab til andre dele af koncernen AXA og vil ikke henvise eller hjælpe videre til andre kontakter i AXA gruppen. Very clear. I will be escalating this complaint to the Financial Ombudsman Service and I suggest everyone who has complaints about AXA does the same so that they can get the bad reputation they have earned and deserve.PS. To measure our success, we have partnered with Feefo that operates independently of AXA. Will definitely be escalating to the ombudsman once Axa inevitably ignore my complaint for 8 weeks.. I am indirectly in the building trade and I know for a fact you could not get Bodgit & Son to do the work for what I was offered! SAGA Health Insurance Reviews ... She rang SAGA AXA and got approval for the MRI scan that the specialist had recommended but when she sent them the invoices for the claim they refused to pay as she had not had to have surgery!! Avoid at all costs**Edit. Great price. they take my direct debit payments out each month on time though ? This company has the worst customer service ever. Taken over a year too agree fire claim and still not settled. Have a home emergency and needed a plumber, since when is being on hold over an hour on a claim line an acceptable business practice, using COVID as some sort of excuse to trim staff is just pathetic & shoddy, I mean its seems the standard practice across all these big companies but at least they pick up the phone, AXA just seem to put you on hold and subject you to the emotional torture of listening to hold music that inspires one to grab the nearest knife & say goodbye to the world, will defo not be recommending or renewing with them again, don't know where that FeeFo score came from as its definitely not legit, The worst insurance company that i have ever had to deal with , not using covid as an excuse ! 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