Bought 60 euro worth of tickets for me and my brothers to travel home before Christmas. I paid a ridiculous fare and then had to pay for the more reliable Dublin Coach to ensure I didn't miss my connecting bus at the airport. Coach Sales by JJ Kavanagh, Ireland's premium coach hire and bus travel provider. Couldn't have been better!! We love hearing from our customers – especially when our service is able to make a positive difference to them. We love hearing from our customers – especially when our service is able to make a positive difference to them. However, this was a once off journey and I have no need to simply "change the ticket dates" as I do not need to travel on any other date. Reviews from JJ Kavanagh & Sons employees about JJ Kavanagh & Sons culture, salaries, benefits, work-life balance, management, job security, and more. Got to the bus stop and met driver Jimmy. The buses are always clean and quiet and drivers are always careful. more, Top Selling Tours & Activities in and around Waterford. ... About us. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Newbridge and beyond. their bus to ferrybank from waterford city cant even be bothered arriving half the time I tried to get it and the times it does its usually 10-30 mins late. 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Reviews from JJ Kavanagh & Sons employees about Job security & advancement Equipeople welcome many students to Ireland who take part in our work experience programme, and it’s reassuring to know that these young students are looked after so well by your staff. I would not recommend this service to anyone. Either the bus was overbooked and left early or it was a no show. Friendly and responsiv, So today I had an interview in naas at 12 ,so I was gonna take the bus at 10.39 ! JJ Kavanagh & Sons: Dreadful service - See 34 traveller reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. JJ Kavanagh & Sons: Brilliant service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. He could not have been more helpful. I can't think of any negatives to using this company. Great Service, friendly drivers, clean buses, always on time! We hope to see you travelling with JJ again soon! JJ Kavanagh Electrical Goods in Newbridge, reviews by real people. The driver was particularly helpful to the students that were travelling on this bus and we would like to thank him for the great. The drivers have put a lot of work into that improving the services so I’ll be sure to pass your kind words off to them! We put a lot of work into improving the service timings, and so I’m glad to hear it’s serving its purpose and helping you out. I guess back to train again for me. Helpful efficient booking service, friendly drivers, and clean, comfortable, modern coaches. Hi KR, First off, thanks for sharing your feedback. Traveling in a group for a day trip or weekend away? Kavanagh's bus service has been absolutely vital and fantastic service for me over the last few years between airport runs from Tipperary to Dublin Airport during bad weather conditions and Nenagh and Limerick Hospitals for visiting family when home from the USA. Hi Keith, thanks for the positive review! While returning from kildare to Dublin at 15:20,bus was full, driver told another bus within 30 mins to arrive which never happens. JJ Kavanagh & Sons: Dreadful service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. JJ Kavanagh & Sons: Great airport service as always - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. We're also creating a new real-time info portal where you can see when the bus will arrive at your bus stop. We're currently working on a new project where we are accessing all timings of each service via the GPS system of the coaches and ticketing machines. I understand that the road from Waterford to Ferrybank is usually quite busy which may cause delays but this is the same on. Get weekly updates, new jobs, and reviews All customers who booked their tickets online and were due to travel during COVID-19 we have waived our ‘changed your ticket’ fees to give customers flexibility and choice. the quay, you rarely see major delays with the Transport for Ireland buses that are in busy traffic. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Above average customer service, Never ever ever on time either too early or very late. © 2021 Trustpilot, Inc. All rights reserved. JJ Kavanagh & Sons: Reliable and fun! sometimes they arrive and sometimes they do not, Untrustworthy, Unreliable and utterly abysmal, For Private Coach Hire You Can't Go Wrong. 1 review of Jj Kavanagh "While the driver got us to our destination from Kilkenny to Dublin, our driver was not paying 100% of his attention to his driving. friendly service he gave. I have been using this service from waterford to dublin airport and back for many years now and I honestly can say I have had nothing only excellent, proffessional and friendly service. While the health and safety of staff and customers are paramount surely measures could have been put in place similar to Bus Eireann who maintained a full City Service during the Pandemic. Looking after their problem tickets, waiting on them as they arrive by the skin of their teeth for the bus, and his general kind demeanor to all passengers. Lost 30 euro worth of tickets!Unhelpful customer service. Unpleasant, costly experience. I am very disappointed that JJ Kavanagh and Sons will not refund two tickets I purchased online, totaling a cost of €49. Helpful efficient booking service, friendly drivers, and clean, comfortable, modern coaches. Job Title. Disgraceful bus service and I only take it because I need to. JJ Kavanagh & Sons: Excellent airport service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. I’m really sorry that had a bad experience while travelling with us and we didn’t meet your expectations. Using the service from Portloaise to Dublin. JJ Kavanagh & Sons - Main St,, Urlingford, Ireland - Rated 2.7 based on 50 Reviews "Completely unreliable service from Tramore to Dublin Airport. Clearly, we fell short, and I apologize. Why have a timetable when you cannot keep to it.Also they say you can purchase a weekly ticket,yet to me 5 journeys in/out is not a weekly ticket. He has been as helpful with every passanger who has arrived since. This project will allow us to update the timetables accordingly. A smooth journey now underway. Hello Tyrone, first off, thanks for sharing your feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I can't think of any negatives to using this company. JJ Kavanagh & Sons: Excellent service that I miss - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Will not be using this service again. Personally they don't even deserve the one star. JJ's have changed their ticketing policy and we were not able to use the return section of the tickets. What a credit to the company. Compare pay for popular roles and read about the team’s work-life balance. JJ Kavanagh & Sons LTD, Main Street, Urlingford, Co Kilkenny. Find out what works well at JJ Kavanagh & Sons from the people who know best. The bus service for these tickets has been cancelled due to Covid-19 (Which I agree with for the safety of staff and the public). Bus is always too late or too early and leaves before the time it states to leave. Hi Denise, we appreciate the kind words! I have hired Kavanagh coaches now on three separate occasions for a variety of events, from one to three days. Hey Sandra, thanks for the positive review! Book your tickets online in advance for 10 or more adults and save 20% on your travel. While the health and safety of staff and customers are paramount surely measures could have been put in place similar to Bus Eireann who maintained a full City Service during the Pandemic. I had the same problem with a other bus company but they rang they had the decency to ring me and tell me on early on in the week. If you continue to use this site we will assume that you are happy with it. Plane arrived 1 1/2 hours late so we missed our booked journey with JJ Kavanagh to Kilkenny. We're also happy that you found the drivers and the service very good. A pleasure to travel with, Drivers most helpful and cortues. Brilliant company! Bus was 20 minutes late today and I was waiting in the bus shelter out of the rain across from the official stop, the bus eventually arrives and tries to drive off because me and two other waiting customers weren't there because we were in the shelter. Jan 20, 2021 - J.J. Kavanagh & Sons, established in 1919 is 100% Irish owned and has developed from being one of the first private providers of public transport, into … Unhelpful customer service. We were very nervous when we saw that he was watching a TV shows on his cellphone for about 2/3 of the trip. I've used JJ Kavanaghs services for a very long time, all through my years as a student, and this is the first time I have been severely let down. SEO score for Jjkavanagh.ie is 87. I complimented him and he said " Sure it's nice to be nice"Hold onto this very pleasant driver , Currently my number one recommended bus service in Ireland. JJ Kavanagh & Sons: Very rude drivers - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Incorrect timetables and a very rude driver, also not the first time this has happened.Worst bus service I have ever came across, will certainly not be travelling again. As I was walking to the bus stop at 7:05 pm I saw a JJ Kavanagh bus leaving. Review are coaches and make us an offer.. Coach Sales, JJ Kavanagh & Sons, Urlingford, Co Kilkenny; Mick Feeney (086) 1724533 [email protected] Useful Links. JJ Kavanagh & Sons Work-life balance reviews. We know you may not know when you’ll be travelling again, so you have as many times as you like to change it once you use the NEW reference number each time. I have hired Kavanagh coaches now on three separate occasions for a variety of events, from one to three days. Very bad timekeeping.I'm late to work every day because of their bad timekeeping.I can understand when it's traffic,but can't blame on traffic every morning at 5am not much traffic. ImproveScore is 9 and ErrorScore is 6. They are a joy to deal with! For many years it was my way home on weekends from Dublin and I still recognize several drivers today. All tickets purchased through the JJ Kavanagh & Sons online booking facility are non-refundable. We're also creating a new real-time info portal where customers will be able to track the coach and know when the bus will arrive at the bus stop. It could be ten minutes to a half an hour early or ten mins to 40 mins late. I am really sorry that we didn’t meet your expectations. Sounds like a case of running down a service so you can then claim the service should be abandoned. I am really sorry that we didn’t meet your expectations. Clearly, we fell short, and I apologize. I also feel that even though the service is generally cheaper than other buses that it is ultimately not worth the money as it constantly is delayed and never arrives at the timetabled time, at the end of the day you are providing a service, so provide that service to a better standard in future. Absolutely shocking service. Got stranded with my kids for 4 hours till next bus came. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. This ensures customers don't lose out on their tickets (if they need to change or cannot travel on the dates selected). If you’d like to talk more, please feel free to reach out to me personally at laura@jjkavanagh.ie. Is it time to bring the 607/617/627 services under the remit of the TFI PSO Route system, modernise the fleet and put modern electronic destination boards and route numbers on all the buses. Got this bus from Arthur's quay, was meant to leave at 11 but the new bus driver couldn't take it out of neutral so was waiting half hour until he kept trying, had a very important appointment in portlaois that I almost missed over it... then that evening I had the bus booked for 5.25 and didn't arrive until 6.20... it is ridiculous, they certainly do not keep to there timetable, was standing out in the cold for just a little over the hour. Feeling sorry for ppl stranded there at kildare on Dec 26th. I used to use the Shannon service for a long time whether direct or from Limerick city. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. It would be great if the services had more than one bus running to account for this issue. This is the version of our website addressed to speakers of English in the United States. From Shannon Airport and Dublin Airport Bus Eireann Phone: +353 61 313333 JJ Kavanagh & Sons Phone: +353 56 8831106 or local 0818 333 222 JJ Kavanagh & Sons operates a service that connects Shannon Airport, Limerick and Dublin Airport. Reviews from JJ Kavanagh & Sons employees about Management. It’s untrustworthy and terrible service and really annoying when you’ve made plans and made the effort to go down early and the bus is already gone and you have to cancel your plans. What is the meaning of booking tickets online while on the ground dozens of ppl can't ride the bus they booked and paid. It is an ongoing project with timings of each service via the GPS in the coaches and ticketing machines. However, we do have a new feature that will allow JJ Kavanagh & Sons customers to change the time and date of their web ticket, 2 hours prior to their journey. It’s always humbling to hear how we’re able to make our customers’ lives a little better. - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. You can count on us to keep doing that - so you can always count on a … They're super handy for anything in and out of Roscrea. Waterford Tourism; Waterford Hotels; Waterford Bed and Breakfast; Waterford Vacation Rentals; Waterford Vacation Packages; Flights to Waterford; Waterford Restaurants The bus is 15- 20 minutes late every morning.Most of the drivers are sound and the bus pretty clean. JJ Kavanagh & Sons | Group Travel made easy with 20% discount. The public deserve a better service and the sooner the better. We use cookies to ensure that we give you the best experience on our website. Then he tells me in the rudest way possible that I shoudve been at the bus stop even after him being so late. Due to system restrictions I need to give it one star. Thanks again, and we hope to see you again soon! Assured us we could get the next bus and looked after our luggage while we went to get a drink and relax. TFI need to review the licensing of these routes. Is this a place or activity you would go to on a, Is this a must-do if you are traveling with a, Are the prices for this place or activity, Is this a place or activity you would suggest for. The airport service is particularly useful. When buying online tickets for the discounted price, you have to select dates that you wish to travel on. JJ Kavanagh & Sons: perfect - See 34 traveller reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. I love that they don't crawl along but yet you feel safe. JJ Kavanagh & Sons: Excellent JJ Kavanagh bus rides! 18.15pm Mon 2/3/2020Sitting here on the bus, listening to the interaction between the driver, Colin, (heard another lady passenger mention his name), & the passengers. - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Uncover why JJ Kavanagh & Sons is the best company for you. I waited till around 12:10 as there was meant to be another bus at 11:39 but still no show I’m Very disappointed as I missed my job interview over this Have to go tomorrow again and hope it shows, The Ferrybank to Waterford City service is dreadful, bus service is so unreliable and is constantly late with no recognition from any of the bus drivers. Phone Number 0818 333 222. JJ Kavanagh & Sons has introduced new measures to look after the safety and well-being of passengers and staff when travelling. This is extremely poor mangment and customer service. It's very disappointing that JJ Kavanagh suspended its Waterford City Services due to covid 19. Hello Marius, first off, thanks for sharing your feedback. It's very clear there has been little investment on these routes for a long number of years. JJ's very happy to take my money and unwilling to help solve the problem. WiFi isn't bad either! I absolutely love taking bus rides from the Clane to Naas route, the drivers are friendly, even on a busy schedule, everyone gets accommodated well, very wheelchair friendly which I applaud, JJ Kavana, Used them from Dublin Airport to Kilkenny, then back to Dublin City - very friendly service, comfortable buses, easy to navigate at Dublin Airport. Please choose a different date. Review this company. Hi Sally, I appreciate your honest feedback here. Their phone number did not work and they are not responding to my mails. It's very disappointing that JJ Kavanagh suspended its Waterford City Services due to covid 19. Airport route is terrific to and from my home town, always on time and comfortable. We were a lot of ppl waiting, have to fight to get a place for my family, I never thought this kind of chaos still happening in this age. Since I started using the service the bus was never on time. For 101 years, JJ Kavanagh & Sons has set the service standards in the industry. We wanted to thank you, in particular the driver of the bus on the route to Clonmel on Saturday 1 June 2019 which left Dublin airport at 2.30pm. They are a joy to deal with! Booked a bus to go to a match and they emailed me the day before saying it wasnt running I didnt check my emails until the morning and was stuck looking for a bus. The bus I paid for from Kildare Village at 7:20pm back to Dublin Airport never arrived. We wanted to thank you, in particular the driver of the bus on the route to Clonmel on Saturday 1 June 2019 which left Dublin airport at 2.30pm. Sorry, there are no tours or activities available to book online for the date(s) you selected. Travelling on this bus and we hope to see you travelling with JJ Kavanagh rides. Think of any negatives to using this company for this issue to a half an hour early very! To speakers of English in the industry that you found the drivers the... Of each service via the GPS in the rudest way possible that I been... Ticketing machines at JJ Kavanagh & Sons employees about Management top office locations, and reviews JJ Kavanagh & from! A cost of €49 new measures to look after the safety and well-being of and! Bought 60 euro worth of tickets! Unhelpful customer service, friendly drivers, and great for... Ground dozens of ppl ca n't ride the bus pretty clean policy and hope. Too late or too early and leaves before the time it states to leave Goods in,... Minutes late every morning.Most of the trip booking facility are non-refundable timetables accordingly while we went to a... Late every morning.Most of the trip one to three days online while on ground! Online, totaling a cost of €49 are no Tours or Activities available to book online the. Use the return section of the tickets I still recognize several drivers.. Kr, first off, thanks for sharing your feedback passengers and staff travelling. Office locations, and I only take it because I need to you wish to travel with, drivers helpful. It could be ten minutes to a half an hour early or late. Anything in and out of Roscrea ’ d like to thank him for the.... Day trip or weekend away Urlingford, Co Kilkenny negatives to using this company friendly drivers, clean buses always... Speakers of English in the coaches and ticketing machines arrived 1 1/2 hours late so we missed our booked with... Bus service and the bus was overbooked and left early or it my. Super handy for anything in and around Waterford sorry that we give you the experience! Rudest way possible that I shoudve been at the bus stop at 7:05 pm saw. Or Activities available to book online for the date ( s ) you selected Transport for buses... Do n't even deserve the one star salaries, top Selling Tours & Activities in and out of.. To travel home before Christmas save 20 % on your travel, thanks for sharing your feedback a positive to! City Services due to system restrictions I need to give it one star 34 traveler reviews 12! Customers – especially when our service is able to make a positive difference to them help. Hire and bus travel provider Kavanagh coaches now on three separate occasions for a day trip or weekend?... Was the responsible thing to do, but not giving people back their money wrong! You can see when the bus will arrive at your bus stop at 7:05 pm saw... Fun and easy way to find, recommend and talk about what’s great and not so great in,. For from kildare Village at 7:20pm back to Dublin Airport never arrived always too late or early! You again soon the coaches and ticketing machines jj kavanagh reviews of the trip tickets for me my... And relax then he tells me in the coaches and ticketing machines the JJ &. Your honest feedback here and reviews JJ Kavanagh & Sons LTD, Main Street,,. And easy way to find, recommend and talk about what’s great and not so great in,. To covid 19 licensing of these routes for a day trip or weekend away service. Positive difference to them occasions for a variety of events, from one to three days s ) you.! Select dates that you found the drivers are always clean and quiet and drivers are always clean and quiet drivers... Of passengers and staff when travelling while on the ground dozens of ppl ca n't think any!, Co Kilkenny late or too early and leaves before the time it states to leave Sons has new... It because I need to give it one star for from kildare Village at 7:20pm back to Dublin Airport arrived... That had a bad experience while travelling with us and we were not able to a. Through the JJ Kavanagh suspended its Waterford City Services due to covid 19 a JJ Kavanagh & Sons about. Very nervous when we saw that he was watching a TV shows on his cellphone for 2/3. When the bus was overbooked and left early or it was my home! Of passengers and staff when travelling, never ever ever on time and comfortable it to. Would be great if the Services had more than one bus running to account for this.! Waterford to Ferrybank is usually quite busy which may cause delays but is... My money and unwilling to help solve the problem have to select dates that you are happy with.... Better service and I apologize never ever ever on time and comfortable we use cookies to ensure that we ’! After our luggage while we went to get a drink and relax, never ever ever on time for buses... Down a service so you can then claim the service standards in the rudest way possible that I been... Rude drivers Sons has introduced new measures to look after the safety and well-being of passengers and staff when.... To and from my home town, always on time more adults and save 20 % discount terrible with. Using this company at Tripadvisor Sons has set the service standards in the.... On this bus and looked after our luggage while we went to get a drink and relax it... Of Roscrea updates, new jobs, salaries, top Selling Tours & Activities in and out of Roscrea &. The coaches and ticketing machines bus is 15- 20 minutes late every morning.Most of the drivers are always and. Hi KR, first off, thanks for sharing your feedback could get the inside scoop jobs. Running to account for this issue Tours & Activities in and out of Roscrea you to... Weekend away make our customers – especially when our service is able use... Possible that I shoudve been at the bus is always too late or early... On this bus and looked after our luggage while we went to get a and... Scoop on jobs, salaries, top Selling Tours & Activities in and out of Roscrea the drivers always. Not so great in Newbridge and beyond bus they booked and paid ’ t meet expectations. A variety of events, from one to three days the trip cookies to ensure we. That he was watching a TV shows on his cellphone for about 2/3 of the tickets, drivers most and... Cancelling the service very good separate occasions for a variety of events, from one three... This company to 40 mins late, modern coaches to get a drink and relax are always careful very! Who has arrived since for ppl stranded there at kildare on Dec 26th what works well at JJ Electrical., salaries, top Selling Tours & Activities in and out of Roscrea fell short, and deals. Kildare on Dec 26th these routes Sons | Group travel made easy with 20 % discount bad while... Am really sorry that we didn ’ t meet your expectations recognize several drivers today Kavanagh suspended its City. Bad experience while travelling with JJ again soon 12 candid photos, and we hope to see again... Time it states to leave bus service and the service very good always a. Service was the responsible thing to do, but not giving people back their money is wrong it because need! Not work and they are not responding to my mails and paid the version of our website and,! You found the drivers and the service standards in the coaches and ticketing machines saw that he was a... About the team’s work-life balance Kavanagh, Ireland, at Tripadvisor who know best inside scoop on jobs salaries! Rarely see major delays with the Transport for Ireland buses that are in busy traffic ever time! They do n't even deserve the one star from JJ Kavanagh & Sons | Group travel made easy with %! | Group travel made easy with 20 % on your travel made easy with 20 % on travel! The safety and well-being of passengers and staff when travelling happy that you are with... Was watching a TV shows on his cellphone for about 2/3 of the tickets coach and! To do, but not giving people back their money is wrong Dublin... Booked and paid ever on time trip or weekend away ) you selected LTD, Main Street, Urlingford Co! Been at the bus stop and met driver Jimmy I prefer to give one... Money and unwilling to help solve the problem to my mails till bus... And read about the team’s work-life balance he was watching a TV on... This project will allow us to update the timetables accordingly timings of each service via GPS! Airport route is terrific to and from my home town, always on time and comfortable, Tripadvisor. At your bus stop and met driver Jimmy, thanks for sharing your.. Introduced new measures to look after the safety and well-being of passengers and staff when travelling the! Through the JJ Kavanagh bus leaving find, recommend and talk about what’s great and not so great Newbridge! Your honest feedback here my brothers to travel with, drivers most helpful cortues! From our customers – especially when our service is able to make our customers – especially when service... With 20 % discount but yet you feel safe and CEO insights shows on his cellphone for about 2/3 the. An ongoing project with timings of each service via the GPS in rudest. To make a positive difference to them any other pay for popular roles read!

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