Thanks for the response. I'm so glad to hear that the workaround that shared @Swift88 helped you to get this issue resolved and your Aria could be set up. The scale tries and then goes back to setup when it fails. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I've been having the same problem with synch since 3/16/2018. After I did this, it linked for the first time. It will not connect no matter what I do. Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. I started having the problem once I started using the xfi pods. At this point, it's on Fitbit for using cheap WiFi chips on a $100+ scale. Thank you! Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. Fixed with your solution. - edited Everything was working fine before I moved and changed router. Comcast has walked me through everything they can do. It doesn't work. I'd like you to visit the Discussions board that I mentioned in my previous post so you can interact with more Community members. Thank you for posting your update here. I have the same issue. @JuanJoFitbit...it appears that FitBit is going to have a PR nightmare on their hands with the issues this network problem has presented. I have been trying this for hour . 14:53 https://community.fitbit.com/t5/Aria/Aria-scale-is-getting-a-wifi-error-message-x-with-wifi-signal-u... Edit wifi settings under "Additional Settings". Join an existing conversation, or start a new thread to ask your question. It always shows an error when trying to connect to my network. I just moved and my comcast router doesn't have the b/g/n option. It turns out that if you have a relatively new cable box / wireless router from Comcast / Xfinity, it does not enable 802.11b by default. I changed it to B and it's still not working. However, I'm so glad to hear that you managed to get your Aria set up. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Tried reconnecting to the network, now stuck in the Setup Active loop. Or this is now a LOSS and we move on to another brand? In this board you'll be able to tell your stories, meet more people and start your own topics. I am having the same issue as others on this thread and it started about the same time. This sucks cuz I really want to sync and use it. I have not made any changes to my network. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. my router does not show the scales MAC address as a connected device either. I don't recall getting a fitbit upgrade but I could have. I found another topic on here that suggested turning off the 5ghz wifi frequency (so that only the 2.4 ghz frequency is active) and trying to connect the scale then. To Reset the Aria: Try using the small reset hole on bottom. Share Your Story. It was an option when the post was made. - last edited on 14:53 Just got around to trying to reset and am getting a Wifi error. 17:44. This is a known issue and Fitbit will replace within 12 months. I was able to lov in to my Comcast router, chande rhe setting as you advised, and my scale is up and working again! I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. In the Applications section, select Utilities. I hope this find helps someone else and that Fitbit fixes this for future devices. Reviewed in the United States on January 11, 2015. - edited I asked him what exact network config does the Aria have? I cleared my browser cookies and cash too. I'll likely need to call Comcast support since it worked before I upgraded my gateway. only update is Xfinity now has an app for managing your network- was able to make the change right there in the app! You could get it to work theoretically. The Late Late Show with James Corden Recommended for you Steps to connect automatically connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi.. That does not function as intended or is not an option when the screen refreshes, click again. 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