You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. Job Description Indeed.com. 54. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. With proper communication, everyone is aware of their role in the process.". Interview questions and answer examples and any other content may be used else where on the site. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. You've answered well! Be recognized as a world leader in people & development to be loved by our guests. ", "Absolutely. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. State a fault required for the role but not a dealbreaker if you dont have it. When factoring in bonuses and additional compensation, a . * Prefer some Operations experience. ", "When I have a difficult customer I will try to kill them with kindness. ", "Yes, I have a food handlers card several times over the years. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. How do you manage the stressful times? As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. What Does a Wawa Customer Service Associate Do? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shift Leader - with Growth Opportunities at Panda Express - GrabJobs Test. I can see where you're headed! Full-Time. marvelousbodine4097. Boydton Jobs - Job Listings | EveryJobForMe ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Flashcards. Job Details. Match. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Don't forget to share the positive outcome. How would you deal with a difficult customer? It was a very cool experience because it showed me that I love to teach and train. The workplace provides opportunities to be both a leader and a follower. If it's a difficult customer who shook me up, I will take a breather outside for a moment. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. I am comfortable with these types of tasks. For this reason, I would rate my communication skills as a 7/10. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. It's great to even be 10 minutes early rather than just showing up right on the dot. What do you like best about working here? You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. I would love to end up in a supervisory role later in my career. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. 11/10/2022. I feel this experience prepared me for a leadership role. Panda Express is the world's biggest food chain company . Explain your answer. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. They are interested in learning about your personality and what motivates you. "Your customer service standards are one of the reasons I was so attracted to your company. This is a good starting place. How would you define excellent customer service? Shift Leader. sink 120 in 1 min Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. You will gain valuable skills managing store operations and leading the team during the shift. ", "On occasion at my current job, a quick solution is required while following strict protocols. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. However, you need to go deeper by talking about how you respond in situations that require a quick solution. Panda Leaders Scholarship Program - scholarsapply.org You will gain hands on experience in cooking and preparing Panda favorites for our guests. If you have facial hair be sure to trim it. JOB ID. 4 all meat in preptable and prep cooler holds 40 and below Estimated $24.8K - $31.4K a year. This question gives the interviewer a chance to get to know you. The interviewer would like to know what attracts you to a role with Panda Express. What is top of mind when it comes to filling this role? ", "Management always has projects for the Center Leadership Team to address. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Morning Shift - Kitchen Help (2036) Come to us in your pursuit of success. ", "I have always taken pride in the fact that I am responsible and trustworthy. 95 terms. Test. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. Flashcards. . The restaurant industry is fast-moving and nearly always open. Try to think of a time when you went above and beyond for a customer. Talk to the interviewer about your attendance. Shift Leader Panda Express Flashcards | Quizlet Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. ", "I am happy to take any food safety courses that you recommend. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. . Do you practice active listening and clear communication to understand and meet customer needs? With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Then, I move on! ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Be recognized as a world leader in people development to become loved by our guest. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). I don't have the experience when it comes to email communication, for example. If I could further my education in any way, I would choose to take courses in leadership and management. I can see where you're going with this response! "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. From there, they may be promoted to general manager, and then to district manager. Paid Training to prepare you for success The biggest success factor I believe is communication. Panda Express. Make sure you have an answer ready for this question because they will ask it. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Shift Lead Qualifications. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. "In my last position, I trained new hires on how to use our applicant tracking system. Finally, reassure the interviewer you have the right skills. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. I am good at explaining how things work. ", "There are certain levels of stress in every job. We like the sound of that. Shift Lead Qualifications. You've talked about which social media platforms you use and how they enable you to connect with the company. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. Example: I feel like I thrive in fast-paced environments. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. ", "State and federal laws require companies to produce schedules for employees in advance. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. 2 Pesticides '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. favorite_border. When you state your weakness make sure you say what you are doing to overcome that weakness. raphaelamadeus. Dont wear too much jewelry and if you have long hair wear it back. This will lead to increased productivity and better customer service. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. ", "I would need a refresher on the business management aspect. Other than that, I am available. Talk to the interviewer about the extent of your experience with terminations and discipline. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. In my current position, I am always the first to notice anything out of place or in disorder. Shift Leader job at Panda Express, Tempe, AZ - SEASONED However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path.
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