This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. They said I have to talk to unemployment??? I am desperate, with no end in sight. $600 stolen from an ATM in LA when I was in San Fran. When i filed my claim I was told I would get a credit i even gave the name of the manager who stole my information and filed the claims. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. in January 2021, alleging that the Bank breached its exclusive contract with the California Employment Development Department (EDD) and violated the rights of thousands of California benefits recipients. Please include me in this lawsuit! This is horrible!!! $1,000 Withdrawl + $3 atm fee. Id love to get it on this. They activated the new card but didnt reopen the claim. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . Bank of America closed my moms account , someone had deposited $25,000 of unemployment benefits into her account. I am currently trying to recover $1,880 that B of A refuses to put back on my account until their investigation is complete. Well do it now! During that time I was not only out the fraudulent charges ($300.) Hes arguing negligence and breaches of contract, among other things, after his Bank of America unemployment account was hacked and drained of all its money last year. I called them back and let them know that I was going to contact a lawyer because this process that they have is a joke. I have spoken with Bank of America and been told to contact EDDlol, not an easy feat. Read our Newswire Disclaimer. Ive spoken to countless agents on both sides and nothing has been remedied. Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. I finally got through and filed the claim. i said that isnt possible I am holding my card and was sleeping and only I know my pin. After seeing no results by the beginning of March, I contacted one of the state representatives offices and spoke with someone named Jeff Sparks ,who in turn reached out to his contact at Bank of America in an effort to resolve my issue. I recently, without notice again, checked my BofA app and on May 21st, my money is back and Im unlocked. I have the original card dont they have cameras at atms . It has been frustrating because $500 is suddenly missing and all they do is give me the run around. Its not fair so I basically lose out on that other 4,000 dollars. "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. I called b of a and they put a freeze tracker as they call it. "When I heard others losing $4,000, $7000, I thought, 'What's the recourse these people will have?' A class-action lawsuit was filed in federal court in Charlotte. I had 300.00 taken out the same day my money was deposited. One agent told me hes never heard of anything like this. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Never got anything. I BEG TO DIFFER!! Now Bank of America is being accused of not taking proper safety measures. "The EDD is working diligently through these claims to automatically make those weeks available and will notify your constituents when they have weeks to certify for ongoing benefits.". People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. Bank of America, N.A. The next day, Monday morning I called Bank of America. My California B of A unemployment account received 5 fraudulent charges from DoorDash until I caught it. I stayed quite while she ordered them I hear her tell someone hold on Im finna tell her Ill submit a complaint and to have a nice day. They took her money she had in her account , stopped her life insurance and will not speak to her about it. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. We will sign up for sure. And it had so i got dressed and went to the bank .Only to find out someone had already with drawed it. Here I am without my money while not working. Instead they gave cards without a chip, just with a magnetic stripe, which is easily subject to fraud," said attorney Brian Danitz who filed the suit. I paid 10% of the recovered funds as his service charge after I got all my money back. What I dont understand how can someone withdrawal money from my account when I have the card with me. 1:06. I was introduced to < (CryptoMundia) via Yahooocm] they took legal actions against them and they helped me retrieve my funds couldnt be more thankful, I lost an incredible amount of money to a fake Binary option Brokers. And just like you burn a CD thats exactly what these machines do ! I know I pay and SDI tax as does my husband, and to get his benefits replaced is such a hassle. I recieved my new card and tried to activate it but the whole account is now closed. I want to be protected like the rest of their customers. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. When the EDD finally approved my claim, I was so happy. I checked my app to see the balance and my heart droppedit showed zero balance. The Oakland resident noticed unauthorized charges on his account in December and called Bank of Americas customer service to report the fraudulent charges, according to the complaint. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. Send a mail to this recovery team (INSTANTRECOVERY12 ((*at*) gmail com) to get the peace of mind you deserve. This exact thing has happened to me! Bank of America said it has improved customer service and reduced wait times on the phone, and is restoring money for those with legitimate claims. Ive had to pay a call back service $35 just to get put on hold. B of A flagged it, but never informed me when they closed my acct. But no clue if BofA will help me. Thank you I live here in Nevada Las Vegas and I had the same thing done to me on Tuesday April 27th somebody drained all my unemployment benefits out of my account for $463 and now I filed an FBI report or the ic3 report police report and that was my rent help me. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. No sh*t!!! I opened a claim right away when I realized there was only a $1 I called several times and over and over they told me there is no day of update and that I may have to wait to get the money or until the issue is resolved for 3-20 years!!! According to the complaint, the alleged Zelle service malfunction kept consumers from accessing funds rightfully belonging to them and caused immense hardship as they were unable to pay for basic necessities like food, housing, bills, gas and medicine. Also received a new debit card, still today its still blocked. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. I have even filed a police report. one thing i know for sure is the fact that, scams will not stop anytime soon, these guys keep developing new ways everyday to take peoples money from them, which is really terrible, but the question we scam victims should be asking ourselves now is, how do we get our money back or even bring this guys to justice, for me i was able to get some help, through a friend who introduced me to (INSTANTRECOVERY12 At gmail dot com), they helped me track down this scammer and helped retrieve my money from them, i am pretty sure they can help you too, and i really hope this helps. Im still trying to recover the $400 taken from my edd bofa account. They could not give me a reason or a date that my account would be unfrozen. I never recieved it, I checked my boa bank account, and someone again used my second card. I call, call, call and blame game continues. smh.now fast forward to feb 12 where i receive a letter stating i have won my claim and the amount of $420 has been deposited to my account and the claim is now closed. 3 months prior to them granting approval I was evicted from my apartment and had no choice but to live on the street. Its a never ending circle that keeps me locked out of my account and money. A federal lawsuit claims that Bank of America, despite required by its exclusive contract with the EDD to provide secure accounts for the processing of unemployment benefits, didn't use an ar So I went on the federal commission website and filed a reportBecause Bank of America closed my claim one day after I reported money stolen. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. If the judge says yes, it could open the case to people all over the country, including here in the Carolinas. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. i found out last week that the funds i have in my b of a edd account are gone. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. So I went to the app and it shows BOA FOR -340. A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! Seems like an inside job since the timing coincided with the conclusion of my interaction with the bank manager. So I gave up. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of. Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. They say they are holding it during the claim period and will deduct the claim dont clear. It says they will take no further action unless I contact them again..which I plan to do. In the meantime, CBS reported a San Francisco law firm has filed a class-action lawsuit against Bank of America alleging a number of failings by the bank and its inability to protect those with EDD cards from fraud. Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. I have had excessive overdrafts and missing payroll deposits since may 2020 indentity theft fradulently closed my account with money couldnt access the money still being deposited and unable to access my hsa money to pay my medical bills please contact mr asap Thank you. However, this can result in some functions no longer being available. Weve been hung up on. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. Yick also said she is worried about others who have lost much more. "Bank of America should have known this was coming, they did not provide basic security measures. There was also a lockdown of accounts due to fraud. On Dec 17, 2020. It was obviously not her as she didnt even file a claim. I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. They told me that they were going to send me a new card. Per them they cant help I need to call Edd and get to the investigations department, and have them verify Im benefits eligible. I'm like, what? The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. This field is for validation purposes and should be left unchanged. Punk Asses!! The money was withdrawn from a Wells Fargo atm, but I am still in possession of my card!? I nearly lost my home! I keep getting the run around when ever I talk to customer service. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! Top Class As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. said Yick. I have called many many times after just to be put on hold to look up then they hang up. these people that are employed by Bank of America are made to pretend like they dont know whats going on when in fact theyre playing the game and making you feel stupid. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. Its silence speaks volumes, the lawsuit says. Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. After a month, when I contacted them they said oops! I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. status of any class action settlement claim. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. I did not have access to my UIB money for 4 months. Have been getting cards from Bank of America for months with other peoples names but my address sent them back to address. I called B of A on Wednesday 4/21/21 to check status and was told my case was closed. My card got declined and I tried again with the same outcome, only to check my account and see it almost completely drained. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. Then weeks later, they sent a letter sort of implying that I committed the fraud. "The bank stopped its normal procedures of conducting an investigation and started to use a flawed screening process," said Yick's attorney Brian Danitz with the law firm Cotchett, Petrie and McCarthy. Again and again and again. Shear incompetence!!! A caller "identifying. Please add me to this lawsuit! Being a Single father this really affected me and despite all efforts to contact them failed. I called Bank of America fraud hotline to file a claim immediately that same day. TIA. "I feel like our voice is being heard or being acknowledged," said Yick. They said I changed a preference on my EDD account which led them to close out my claim. I cant believe the demoralizing effect this has had, not to mention the ptsd, seriously. Ive called 50+ times and never am able to speak to anyone. They filed my claim again. At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. This morning, I got an email saying regarding profile information being updated. i did so only to have that claim closed without notice then i had to file a claim for the closed claim. This person asked who I was and then proceeded to say, Ah, this is 123-45-6789 (fake social) born on 01/01/1990 (fake dob). This person knew my social and dob. Kristine Lazar was. I asked them how I get my account unfrozen and they said well you have to do a fraud investigation and so then I asked them well how do I get a fraud investigation of my account when its froze and they had no answer its extremely frustrating. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. They should also be made to pay penalties to each customer whose money was not refunded in a timely manner. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. It was a really hard time for me because that was all I had and they tricked me into investing the money with a guarantee that I will make profit from the investment. I spoke with a couple of reps and they said no way would boa do skim / do that. She was Not friendly At All & spoke so fast I could hardly understand what she was saying. that reports on class action lawsuits, class action settlements, after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. They said you could call as request evidence documents and gave a number to call which is the same number where depending on who you get, they will make you wait for a very long time then hang-up or a live person who can request the documentation of and will listen then hang-up. "This is very frustrating for thousands and thousands of recipients of unemployment benefits who have been stripped of their lifeline in the middle of a pandemic," said class action attorney Brian Danitz, a partner at Cotchett, Pitre & McCarthy, the firm filing the suit. On May.19,2021 I received a text message saying I only had 12.00 in my account. The representative assured me someone from the Closed Claims for Reconsideration Dept. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. I called again and they said theyd send me a new card. Is anyone aware of a class action lawsuit against the EDD? Your email address will not be published. Ive received new cards, new accounts and the money gets taken out the moment its deposited. I had 300.00 taken out of my account then they froze my account. "This lawsuit is intended to be a wake up call for Bank of America," said Danitz, who filed the complaint late Thursday. I tried to do several website purchases just to see if it was one particular website malfunctioning. The email closed w., This update could have originated from your state agency. so I assumed it was fine especially since I logged in and didnt see anything wrong. Had to call back, said you are a bank look at your atm cameras and you will see that it was not me making the fraudulent withdrawals. It is true! Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. Please download the PDF to view it: Download PDF. I have called them hundreds of times and have spent hours on the phone even put them on a phone conference with edd to price Im all cleared and still nothing. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Hundreds of thousands of benefit recipients reported a slew of problems, including unauthorized transactions on their chipless EDD Bank of America debit cards. I knew I had enough in the account to cover it. My Bank of America account was hacked and someone spent 1200 dollars out of my account and it was a hassle to get them to pay me back but they did. Zelle has yet to comment on the problem, according to the case. "I feel violated, cheated, unheard," said Jennifer Yick. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. For information on deleting the cookies, please consult your browsers help function. My account had $163 stolen and after It was reported they froze my account. Someone took $900 from my husbands account on Easter. They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. I dont know if the money is still in account because no one can see the account since it was closed. I did not realize the problem was this extensive. No one cared enough to help me understand the process or why. I then checked the mobile app and all of my unemployment money was there but it showed the first attempt to purchase something was declined. We forgot to issue you your new card! My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. It wasnt sent to my bank, and there was never a deposit to the debit card. The lawsuit alleges that widespread fraud affecting EDD debit cards as thousands of Californians were out of work during the coronavirus pandemic was rooted in Bank of Americas failure to properly secure the debit cards with an EMV chip. Facing an unprecedented onslaught of fraud this past October, Bank of America froze an estimated 350,000 unemployment benefit accounts.
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