So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). Thanks, My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. British Gas meter not pairing MoneySavingExpert Forum Looks a bit like the GEO App. Smart energy reader by British Gas - YouTube Save my name, email, and website in this browser for the next time I comment. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. So, as I see it, none of this will happen and this is costing us 12billion?! Nevertheless, I would be very interested to see your perl script. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Note: Apparently in some countries e.g. What I really do not understand is the likes ofhttp://stopsmartmeters.org.uk/claiming that utility companies (and the Government) are going to start using smart meters to spy on us and, even more extreme, that smart meters are frying our brains with radio waves. everyone has a right to their own opinion! Your email address will not be published. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. Hi Nick, Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. Submitting a meter read before the Energy Price Guarantee starts on . Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. Octopus is one example of this. However all we really want is access to the data, and that doesn't have to come by zigby. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. Select your preferred way to display the comments and click "Save settings" to activate your changes. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? Jim. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. I cant find one that will allow me to log in. Need help to reset smart monitor help please. Final point. Two in five said their supplier hadnt received their smart meter readings. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. The MAC number of your Pipit 500 (this can be found on the underside of the unit. Book an appointment at a time to suit your business. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. Check whether your smart meter and in-home display will work fully with them. Would I be able to access it via USB? In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. It sound like you are having exactly the same experience with British Gas as I did. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). Forum has moved to: https://community.openenergymonitor.org. Press and hold the reset button for about 10 seconds. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. If your energy supplier goes bust, you will be automatically moved to another energy firm. Prefer to Pay As You Go? FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. . However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. I had British Gas smart meters installed a few years ago. Energy firm, British Gas, documents the installation of a . In this case, you would need to submit your meter readings manually. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. It is usually red and located near the bottom. Do not throw away your in-home display. They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. Well be in touch as soon as were able to install smart meters at your home. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. How to re-pair a British Gas (Geo) In House Monitor (IHM). He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. Connect members with smart meters said theyd had a problem with theirs in the last 12 months. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. Help & Support - British Gas For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). Your email address will not be published. ( may be Jan before its done) Of particular interest to me is its support forZigBee Smart Energy Profile (SEP 1.1), it was my hope that I could buy a Zigbee gateway or USB receiever and I would then be able to start monitoring and logging my electricity usage on a computer. Id be interested to hear about your experience with Smart Meters later. The gas meter was installed as promised on 22 Jan. What did they do different ? Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. Later I think the aforementioned gateway may come out in a version that does PV too. On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. In most instances, we're able to resolve the issue by repeating a service request that had previously gotten stuck. How smart is that? So, Can you also send commands to your Smart Meter through that API? Im not convinced the OWL monitors I am using are that accurate. So I think there is hope yet, it looks as though there is certainly thought about allowing consumers the ability to connect additional devices (CADs) to the smart meters hub, but these, at least for now, may be trumped by security restrictions (I guess rightly so). I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. However one in 10 people in our survey of Which? If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). This figure doesnt necessarily reset when you set-up a new account. If your IHD is asking for a PIN code it could be that the device is having connection issues. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. . And you dont have to send us meter readings to get accurate bills it happens automatically. Good luck with the Gas meter install. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. It's too far from your smart meter. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. I hope in time this will come! I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. By Tony Hazell for the Daily Mail. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. Can you only run one IHD at a time ? Maybe the focus should be on pressuring the companies to provide web access to the data? THEY LEFT :-(. Were working to get all our customers upgraded to smart meters as soon as possible. We'll be in touch as soon as possible. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. Hopefully Ill get a friendly engineer and Ill find out what he has to do If it runs Bluetooth to the meters it might just be a matter of pairing theres also a PIN code setting either way Ill get something working BG has a APP on Playstore for BG Live but I think you had to be in pilot programme but that was 2 years ago !!! The display will show the current time and date. My TRIO says NOT COMMISSIONED when connecting to meters times out Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. My only thought is trying to decompile the Android app or something. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Ask your new supplier when this will be. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. Bring it within 15 metres of the smart meter (with no walls between). I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. Smart Meter Not Working - Try This Simple Fix - Consumer Advisory The monitor will reset itself and the display will go blank. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). Some of you may be interested to know I have written a new blog post on the further fun and games (pain) I am still having with my British Gas smart meters. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. The DCC says its working with energy suppliers to do this. I have British Gas booked up to come round and replace my meters (again!) The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. PDF Pipit 500 - Comprehensive details about UK Electricity and Gas Smart Submitted by Hertog on Fri, 14/03/2014 - 20:17. Some in-home displays show your meter readings. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. A small number of meters are still waiting to be connected. The "Advanced Settings - Pairing" option requests an Installer PIN. Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. You wouldn't want neighbors to tap on that data! The displays work best when close to the smart meter. In theory, most of them should have been connected by the end of 2022. Jim. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. British Gas EnergySmart User Instruction - ManualsLib If so, try moving it closer to the electricity smart meter and turn the device off and on again. This can result in your smart meter losing its smart functions. See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. the Netherlands a smart meter has a type of serial port which can be linked to via a cable for local read only access. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. I did not realise .gov had published a new document. Check if your in-home display has a flat battery or is unplugged. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Solving smart meter issues | Octopus Energy They should not have many of these problems. British Gas criticised over smart meter display failures 100119879. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity There are two types of smart meter: first and second generation. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. The other thing to consider is that in the current climate small value targets are no longer so high in the agenda. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Hi John, I wonder if you could get into the system by spoofing a MAC address, e.g. The monitor will reset itself and the display will go blank. The Pipit home screen will show an 'Estimated Bill' cost for each supply. I have exactly the same problem with the smart meter that ovo supplied for me. Its easy to use. @James Saunders Hi James. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. I am going to see if I can get on this trial. Save my name, email, and website in this browser for the next time I comment. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. The most common reason for the initial failure is that a service request sometimes "times out". There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. If your IHD is asking for a PIN code it could be that the device is having connection issues. This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. Two in five households with smart meters in our survey of Which? All the best, If your energy firm is bought by another company, you often become the customer of the acquiring firm too. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. Interested but not yet an OVO member? Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. It strikes me that most energy suppliers are fitting GEO TRIO II IHDs, and most seem to come with the WIFI module So the data passed over ZIGBEE from the meters to the IHD can be accessed over your home WIFI network from the IHD ( and not the meter network). This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. British Gas NEW Version Smart Energy Monitor 2020 SMETS2 I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. But check your tenancy agreement first. I am curious what would happen if I plug the P450 into my computer? Just thought that this is a red herring for me. we're giving 10m of support to those who are struggling with their energy bills. In fact, this access would give consumers confidence in their suppliers being transparent and open. Sadly they all insist on locking you in to their proprietary cloud systems. How To Reset Your British Gas Smart Meter Monitor BMU The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Often, these issues resolve themselves within 24 to 48 hours. 1. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). I had British Gas smart meters installed a few years ago. I have the standard BG Smart Meter setup as well as my PV meter. Contact your energy provider if your smart meter still isn't connecting properly. Do you still think the comms hub will be locked up in this way? Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. What is the pin number for my Pipit In Home Display (IHD)? - OVO Energy I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Nearly a quarter of Which? This can be monthly, daily or half-hourly. It is responsible for making sure your meter works properly. 22 December 2021 at 10:07AM. You may see these referred to as SMETS1 and SMETS2 respectively.
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